Work location is empty causing error in advance warehouse scenario

Work location is empty causing error in advance warehouse scenario

Reasons Why "Work Location" Is Empty

1. Work Template Missing Location Directive

  • The most common cause is that the work template is not linked to a proper location directive.

  • If the location directive doesn't resolve to a valid location, the Work will be created without a location.

Fix:

  1. Go to Warehouse Management > Setup > Work > Work Templates.

  2. Choose the relevant work template (e.g., for sales picking, purchase put-away, etc.).

  3. Click Edit Query and ensure criteria match your scenario.

  4. Make sure Location Directives exist for the Work Order Type and Warehouse.

  5. Check that the Location Directive Actions return at least one location.

2. Location Directive Logic Is Too Restrictive

  • The query or criteria on your location directive may be filtering out all possible valid locations.

Fix:

  1. Go to Warehouse Management > Setup > Location Directives.

  2. Check the queries for:

    • Item group

    • Inventory status

    • Warehouse

    • Unit sequence

  3. Temporarily broaden the query to test whether it resolves a location.

3. Warehouse Setup Incomplete

  • The warehouse may not have:

    • Work-enabled locations

    • Location profiles configured correctly

    • Work classes assigned

Fix:

  1. Verify that your locations are:

    • Enabled for the right work type (e.g., picking, put-away)

    • Assigned to Location Profiles that allow work

  2. Go to Warehouse Management > Setup > Warehouse > Locations and verify configuration.

4. Incorrect Work Class Setup

  • If a Work Class ID is assigned to the template or location directive and no location supports that work class, location resolution fails.

Fix:

  1. Go to Warehouse Management > Setup > Work > Work Classes.

  2. Ensure the Work Class ID assigned is used by at least one eligible location.

5. Item Setup Issues

  • The item might not be enabled for advanced warehousing or may be missing key configuration like Location Profiles or Unit Sequence Groups.

  • ​Fix:

  1. Go to Released Product > Warehouse Management tab.

  2. Confirm:

    • Enable warehouse management processes = Yes

    • Proper Unit sequence group is set

    • Storage dimension group is correct (location and inventory status are active)


Note: Use the "View location directive failures" option when processing work — it gives direct insights into why the system couldn’t resolve a location.

Note1: if there is no stock or the location directive is failing, please enable/disable the location directive failure settings in the parameter. This setting will create the work without location. If disabled, the work line will not get created or work itself will not get created.

Note2: Also please note that the user in the mobile device can change the location and proceed with the transaction.

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