Work Locked on User

Work locked by User

Ever use Warehouse Management and experience Work getting stuck on the mobile device? There are many reasons why this can happen, and getting them unstuck can be tough. We recently came across a few scenarios, but if the work is truly stuck then try this option

1. Create a new Mobile device menu item called “continue work”

2. Check the box for use existing work

3. On the Mode dropdown select work

4. Set up the general tab with your required settings

5. Add in your work classes

6. Add this menu item to your Mobile Device Menu 













7. Log in to your mobile device and select the continue work option

8. Enter your work ID and process the stuck work

 

 

 

 

 


    • Related Articles

    • User ID and Password Warehouse Load receiving

      User ID and Password Warehouse Load receiving 1. Go to Warehouse management > Setup >Worker. 2. Click New. 3. In the Worker field, enter or select a value. 4. Open Personnel number column filter. 5. Enter a filter value of "XXXXX" on the"Personnel ...
    • Missing store codes.

      BU Code Update 1.                   Go to Warehouse management > Setup > Warehouse > Warehouses. 2.                   In the list, find and select the desired record. 3.                   Click Edit. 4.                   In the JDE Cost center field, ...
    • Skipped Receipt Number

      Issue 1: The "10270010000404" receipt was assigned to the "27-27001-1373" cart. But checkout failed and cashier suspended the cart. When cashier resumed the cart a new receipt id was generated for this cart. That is why we see the gap in receipt ids. ...
    • All lines in the Invoice Journal have the same voucher reference number.

      Issue Reported: While posting an Invoice Journal for a vendor, the user failed to update the Offset account details. Consequently, this resulted in the same voucher number being repeated for all the lines in the journal. Solution: The user needs to ...
    • Update Item Status

      Update Item Status 1.                   Go to Product information management > Products > Released products. 2.                   Open Item number column filter. 3.                   Enter a filter value of "XXXX" on the "Item number" field using the ...