Unique issues
SUBSCRIPTION BILLING IMPLEMENTATION & MIGRATION DOCUMENT
Subscription billing- 1. Enables organisation to manage subscription revenue opportunities and recurring billing through billing schedules 2. Revenue allocations are easily managed and are billed and recognised at the line level. Business Scenarios- ...
All lines in the Invoice Journal have the same voucher reference number.
Issue Reported: While posting an Invoice Journal for a vendor, the user failed to update the Offset account details. Consequently, this resulted in the same voucher number being repeated for all the lines in the journal. Solution: The user needs to ...
Skipped Receipt Number
Issue 1: The "10270010000404" receipt was assigned to the "27-27001-1373" cart. But checkout failed and cashier suspended the cart. When cashier resumed the cart a new receipt id was generated for this cart. That is why we see the gap in receipt ids. ...
Statement posting Error - New retail store
Error: While processing the state Payments posted, generic exception encountered in retail statement 00000241-000002 in the controller: Store 'KB1003' has no number sequence set up for vouchers. Finish setting up the store before creating vouchers. ...
Promotion/salary increment -> "Incorrect date format enter the date in 'DD/MM/YYYY' format"
Hi All, In Promotion/Salary increment journal -> While uploading bulk promotion for all employees Excel template if we get an error " incorrect date format enter the date in 'DD/MM/YYYY' format". Please follow the below steps to solve this issue. ...
Missing store codes.
BU Code Update 1. Go to Warehouse management > Setup > Warehouse > Warehouses. 2. In the list, find and select the desired record. 3. Click Edit. 4. In the JDE Cost center field, ...
Intercompany Orders From Kuwait
How to create Customer 1. Go to Accounts receivable > Customers > All customers. 2. Click New. 3. In the Telephone field, type a value. 4. In the Name field, type a value. 5. In the Customer group field, enter or select a value. 6. Close the page. 7. ...
KWT pos not login
Change the POS machine display resolution to 1366*768
Unable to Login in 301
login to manger id and change password then try to login
416-Ticket Sales Declaration Sep 15 to 20
Ticket Sales Declaration 1. Go to Integrations > Inquiries > Ticketing > Ticketing item log. 2. Open Catalog no column filter. 3. Enter a filter value of "XXXX" on the "Catalog no" field using the "begins with" filter operator. 4. Close the page. 5. ...
Statement 00000423-000822 17/09/2021 Bahrain
1. Go to General ledger > Ledger setup > General ledger parameters. 2. Click the Ledger settlements tab. 3. Click the Ledger tab. 4. In the Maximum penny difference field, enter a number. 5. Click Save. 6. Then Go to Retail statement and post it
SUPPLIER REFERENCE NUMBER-MISSING-CG
Update item external description in release product purchase tab then edit or create new entry
Update Item Status
Update Item Status 1. Go to Product information management > Products > Released products. 2. Open Item number column filter. 3. Enter a filter value of "XXXX" on the "Item number" field using the ...
how the currency rate are change for purchase and sales transaction
how the currency rate are change for purchase and sales transaction 1. Close the page. 2. Go to General ledger > Currencies > Currency exchange rates. 3. Click New. 4. In the ...
User ID and Password Warehouse Load receiving
User ID and Password Warehouse Load receiving 1. Go to Warehouse management > Setup >Worker. 2. Click New. 3. In the Worker field, enter or select a value. 4. Open Personnel number column filter. 5. Enter a filter value of "XXXXX" on the"Personnel ...
Barcodes Printing From PO
Barcodes Printing From PO 1. Go to Accounts payable > Purchase orders > All purchase orders. 2. Open Purchase order column filter. 3. Enter a filter value of "XXXX" on the "Purchase order" field ...