Intercompany direct delivery Return Process

Intercompany direct delivery Return Process

Intercompany direct delivery Sales order Return:  

I) Create return order in GT01 (selling company)>Find sales order> Registration > Deposition codes.

Note: We need to manually ensure that the create intercompany order and direct delivery is enabled in the sales order, before the registration. This will create IC PO and IC SO (return order and sales order).

II)                 Then go back to the sales order created from the return order.

III)               Navigate to the IC sales order (Return order) > Registration > Post packing slip.

IV)               Navigate to the IC sales order in AE01 and invoice the IC sales order (automated).

V)                 The original order and IC PO is also posted (automated) along with the return order (Ended).

Notes:
question 1: 

  1. In direct delivery process, we have a scenario of few items stock in available in GT01 and few items need to be delivered through AE01 for a single order from the customer. How we will process this, and the end customer need a single invoice for all the items in that order.
Answer: single invoice is not possible from the selling company. customization is required. Alternatively dont use directly delivery option. Use the intercompany order (three way). The stock is bought to seller company and then sold to external customer. The invoice will have all the items.

question 2:

Incase if you are getting error while invoicing the return intercompany sales order. Try to invoice the return IC PO first and then followed by return IC sales order invoicing.

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